Privacy Policy for Mp1shop

Effective Date: 16-12-2020

Mp1shop (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and Android application ("Mp1shop" or “the App”), which serves as an online marketplace.

By using Mp1shop, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our platform.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

• Full name
• Phone number
• Email address
• Shipping and billing address
• Payment information (processed securely via third-party gateways)
• Identity verification documents (if applicable)
• Profile picture (optional)

b. Non-Personal Information

• Device information (model, OS, unique device identifiers)
• IP address
• Browsing history within the app
• Usage data and interaction logs
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Facilitate transactions and order processing
• Manage user accounts
• Improve user experience and customer support
• Personalize your content and product recommendations
• Send important updates, notifications, and promotional messages
• Monitor platform activity for security and fraud prevention
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Vendors and Delivery Partners to fulfill your orders
• Payment Processors to complete secure transactions
• Service Providers for app functionality, analytics, and marketing
• Law Enforcement when required by law or to protect legal rights

4. Data Security

We use reasonable organizational, technical, and administrative measures to protect your data. While no method is 100% secure, we strive to use industry-standard practices to safeguard your information.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal data
• Object to or restrict certain processing
• Withdraw consent for marketing communications
• Request a copy of your stored data

To exercise these rights, contact us at support@mp1shop.com or through the app's support section.

6. Data Retention

We retain your information as long as your account is active or as needed to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce our policies

7. Children's Privacy

Mp1shop is not intended for children under 13 years. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, contact us immediately.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted in the app and on our website with the updated effective date. Continued use of Mp1shop indicates your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Mp1shop Support Team
Email: support@mp1shop.com
Phone/WhatsApp: 0554951660
Address: Greater Accra Asofan